Effective Date: 08/26/2024
1. Introduction
Promatrix Technologies (OPC) PVT. LTD., operating under the brand name Prowebmatrix ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, products, and services (collectively, "Services"). By using our Services, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information:
Personal information refers to data that can be used to identify you as an individual. This may include, but is not limited to:
2.2 Non-Personal Information:
Non-personal information refers to data that does not directly identify you. This may include:
2.3 Cookies and Tracking Technologies:
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our Services.
3. How We Use Your Information
We may use your information for the following purposes:
3.1 Providing Services:
To process your orders, manage your account, and deliver the products and services you request.
3.2 Communication:
To communicate with you, including responding to your inquiries, sending service-related updates, and marketing communications.
3.3 Personalization:
To personalize your experience on our website, including recommending products and services that may be of interest to you.
3.4 Analytics:
To analyze usage patterns, track the performance of our website, and improve our Services.
3.5 Legal Compliance and Verification:
To comply with legal obligations, verify your identity if required for legal actions, prevent fraud, and protect our rights and the rights of others.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
4.1 Service Providers:
We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering products, and performing other business functions. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
4.2 Legal Requirements:
We may disclose your information, including identification documents, if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
6.1 Access and Correction:
You have the right to access and correct your personal information by logging into your account or contacting us directly.
6.2 Data Portability:
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
6.3 Deletion:
You have the right to request the deletion of your personal information, subject to certain legal obligations.
6.4 Withdrawal of Consent:
If you have provided consent for the processing of your personal information, you have the right to withdraw that consent at any time.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Promatrix Technologies (OPC) PVT. LTD.
UNIT 101, Oxford Towers, 139, HAL Old Airport Rd, Kodihalli, Bengaluru, Karnataka 560008
Email: support@prowebmatrix.com, contact@prowebmatrix.com
Phone: +91 80 6964 0032
GSTIN: 29AAOCP3856G1ZV
CIN: U62011KA2024OPC183373
TAN: BLRP33599G
Udyam Registration No: KR-18-0010815
PAN: AAOCP3856G
Startup India Certificate No: DIPP163736
ISO Certificate No: INQ/KR-44970/1223