1. Introduction
Welcome to Prowebmatrix, a brand of Promatrix Technologies (OPC) PVT. LTD. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services ("Services"). By using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
2. Definitions
Company: Refers to Promatrix Technologies (OPC) PVT. LTD., operating under the brand name Prowebmatrix.
User: Refers to any individual or entity that accesses or uses the Services provided by the Company.
Services: Refers to all products, services, content, and features offered by the Company through the Prowebmatrix platform.
3. Use of Services
3.1 Eligibility: You must be at least 18 years of age or the legal age in your jurisdiction to enter into a binding agreement to use our Services.
3.2 Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.
3.3 Prohibited Activities: Users are prohibited from:
4. Services and Payment
4.1 Service Availability: We strive to ensure that our Services are available at all times, but we do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.
4.2 Payment Terms: We accept all major forms of payment, including but not limited to credit cards, debit cards, bank transfers, and digital wallets (e.g., PayPal, Google Pay, Apple Pay). By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
4.3 Pricing: All prices for our Services are listed in Indian Rupees (INR) unless otherwise specified. Prices are subject to change at any time without prior notice.
4.4 Taxes: You are responsible for paying any applicable taxes related to your purchases, including GST.
4.5 Refunds and Cancellations: Refund requests must be made in accordance with our Refund Policy, which is available on our website. Refunds will only be issued for services that have not been delivered or for which there is a justifiable complaint within a specified period.
5. Intellectual Property
5.1 Ownership: All intellectual property, including trademarks, logos, content, and software, is the exclusive property of Promatrix Technologies (OPC) PVT. LTD. or its licensors.
5.2 License to Use: We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal or internal business purposes.
5.3 Restrictions: You may not copy, distribute, modify, or create derivative works from our intellectual property without our prior written consent.
6. Privacy Policy
Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, and disclose your personal information. By using our Services, you consent to our Privacy Policy.
7. Limitation of Liability
7.1 No Warranties: The Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
7.2 Limitation of Liability: To the fullest extent permitted by law, Promatrix Technologies (OPC) PVT. LTD. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangibles, arising out of or in connection with your use of the Services.
8. Indemnification
You agree to indemnify, defend, and hold harmless Promatrix Technologies (OPC) PVT. LTD., its affiliates, directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services or violation of these Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or the use of our Services shall be resolved in the courts of Bengaluru, Karnataka, India.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Services following the posting of changes constitutes your acceptance of those changes.
11. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Promatrix Technologies (OPC) PVT. LTD.
UNIT 101, Oxford Towers, 139, HAL Old Airport Rd, Kodihalli, Bengaluru, Karnataka 560008
Email: support@prowebmatrix.com, contact@prowebmatrix.com
Phone: +91 80 6964 0032
GSTIN: 29AAOCP3856G1ZV
CIN: U62011KA2024OPC183373
TAN: BLRP33599G
Udyam Registration No: KR-18-0010815
PAN: AAOCP3856G
Startup India Certificate No: DIPP163736
ISO Certificate No: INQ/KR-44970/1223