Terms and Conditions

Welcome to Promatrix Technologies Private Limited, your unrivaled destination for cutting-edge IT solutions. Before delving into our realm of services, please devote your attention to the meticulously detailed terms and conditions that govern your interaction with us. We aim for utmost transparency and clarity in our engagement with you, our esteemed clientele.

1. Acceptance of Terms: As you embark on your journey with us, it is imperative to acknowledge and embrace the terms delineated herein. By accessing, browsing, or utilizing any of our services, you unequivocally signify your understanding of, and agreement to be bound by, these Terms and Conditions of Service. Should you find any aspect of these terms disagreeable, we respectfully request that you abstain from utilizing our services.

2. Definitions: To ensure clarity and coherence throughout our discourse, it is imperative to establish common ground on terminologies:

  • “Promatrix Technologies Private Limited,” “Prowebmatrix,” or “we” refers to Promatrix Technologies Private Limited, encompassing its subsidiaries, affiliates, and assigns.
  • “User,” “you,” or “your” pertains to any individual or entity engaging with our services.

3. Scope of Services: Our repertoire of services encompasses an extensive array of IT solutions tailored to meet the diverse needs of our clientele. Among these offerings are:

  • Website Designing
  • App Designing
  • Marketing Solutions
  • Company Logo Designing
  • Hosting Services

4. Contact Information: We extend a warm invitation for you to reach out to us at any time for assistance or inquiries. Our dedicated team stands ready to provide unparalleled support. You may contact us via:

  • Email: info@prowebmatrix.com
  • Phone: +91 80696 40032 (Operational Monday-Sunday from 9am-9pm)
  • Office Address:
    • Bapu Ji Extension, Kushalnagar, Somwarpet, Kodagu- 571234, Karnataka
    • UNIT 101, Oxford Towers, 139, HAL Old Airport Rd, Kodihalli, Bengaluru, Karnataka 560008

5. Certifications and Registrations: Rest assured, Prowebmatrix operates in compliance with all pertinent regulations and holds the following certifications and registrations:

  • International Organization for Standardization (ISO) Certificate: INQ/KR-44970/1223
  • Permanent Account Number (PAN): AAOCP3856G
  • Tax Deduction and Collection Account Number (TAN): BLRP33599G
  • Corporate Identification Number (CIN): U62011KA2024OPC183373
  • Goods and Services Tax (GST) Identification Number: 29AAOCP3856G1ZV

6. Website: For a comprehensive elucidation of our services and offerings, we cordially invite you to peruse our official website: https://prowebmatrix.com/

7. Communication Channels: We prioritize transparent and effective communication, thus providing multiple channels for your convenience:

8. Office Hours: Our seasoned team of professionals is at your disposal during our standard office hours, operational Monday through Sunday from 9am to 9pm.

9. Disclaimer of Warranties: While we relentlessly pursue excellence, it is imperative to acknowledge that Prowebmatrix makes no representations or warranties, express or implied, regarding the reliability, accuracy, or completeness of our services. We shall not be liable for any damages arising from the use of our services.

10. Logo and Name Usage Policy: Promatrix Technologies Private Limited strictly prohibits the unauthorized use of its logo or name. Any unauthorized use will be subject to legal action. We reserve the right to protect our intellectual property rights as a registered company.

11. Acceptance of Terms: By availing yourself of our services, you expressly affirm your comprehension of, and agreement to adhere to, these terms and conditions.

12. Modifications: Prowebmatrix reserves the unequivocal right to amend or update these terms and conditions at its discretion, sans prior notice. We implore you to diligently monitor these terms for any alterations.

13. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of India.

14. Severability: In the event that any provision of these terms is deemed invalid or unenforceable, the remainder shall endure in full force and effect.

15. Entire Agreement: These terms constitute the entire agreement between you and Prowebmatrix concerning the use of our services.

16. Contact Us: Should you harbor any inquiries, concerns, or necessitate further elucidation regarding these terms and conditions, please do not hesitate to contact us at info@prowebmatrix.com.

Thank you for entrusting Prowebmatrix with your IT needs. We eagerly anticipate the opportunity to surpass your expectations and forge a lasting partnership grounded in excellence.