At Promatrix Technologies Private Limited (“Prowebmatrix”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website or utilize our services. By accessing our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

1.1. Personal Information: When you use our services or interact with our website, we may collect personal information such as your name, email address, phone number, postal address, and payment details.

1.2. Usage Information: We may also gather non-personal information about your interaction with our website, including your IP address, browser type, operating system, pages visited, and referring URL.

2. How We Use Your Information:

2.1. Service Delivery: We use the information collected to provide and deliver the services you have requested, including website designing, app designing, marketing solutions, company logo designing, and hosting services.

2.2. Communication: We may use your contact information to communicate with you about your projects, respond to inquiries, provide customer support, and send updates or promotional materials related to our services.

2.3. Improvement of Services: Your feedback and usage data help us improve our services, enhance user experience, and tailor our offerings to better meet your needs.

3. Information Sharing and Disclosure:

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, processing payments, or conducting business operations. These service providers are contractually obligated to protect your information and use it solely for the purposes outlined by Prowebmatrix.

3.2. Legal Compliance: We may disclose your information when required to comply with legal obligations, enforce our terms and conditions, respond to legal requests, protect our rights, or prevent fraud or security threats.

4. Data Security:

4.1. We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or destruction.

4.2. Despite our efforts to safeguard your data, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Privacy Choices:

5.1. You have the right to review, update, or delete the personal information we hold about you. You may also opt-out of receiving promotional communications from us at any time.

5.2. If you wish to exercise any of these rights or have questions about your privacy preferences, please contact us at info@prowebmatrix.com.

6. Children’s Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information without parental consent, please contact us, and we will take appropriate steps to remove such information from our systems.

7. Changes to the Privacy Policy:

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

8. Contact Us:

If you have questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at info@prowebmatrix.com.

Thank you for entrusting Prowebmatrix with your privacy. We are dedicated to protecting your information and providing you with a secure and seamless experience.